Protecting Your Information Is Our Responsibility

tdjee is an online betting and casino platform for users in Bangladesh. We place the highest importance on the privacy of our users. This privacy policy ("Policy") explains what information we collect when you use the tdjee website, mobile platform, or related services ("Services"), how that information is used, and what steps we take to keep your information secure.

By using our Services, you are considered to have accepted the terms set out in this Policy. If you do not agree with this Policy, please stop using our Services.

Only individuals aged 21 or older may create an account and use the Services on tdjee. We do not knowingly collect information from minors.

2.1 Personal Identification Information

During account registration and identity verification, we may collect the following information:

• Full name and date of birth
• Mobile phone number and email address
• National ID card or passport details (for identity verification)
• Residential address

2.2 Financial Information

To process deposits and withdrawals, we record the following financial information:

• bKash, Nagad, or Rocket mobile financial service (MFS) account numbers
• Transaction amount and date
• Transaction reference number

We do not collect or store any bank card numbers, CVV codes, or bank account numbers.

2.3 Technical Information

When you use our platform, certain technical information is collected automatically:

• IP address and device identifier information
• Browser type and operating system
• Page visits, clicks, and session duration
• Referral URL and platform navigation data
• Cookie and local storage data

2.4 Gaming Activity Information

We store information about your gaming activity, including betting history, win and loss records, bonus usage history, and game preference data. This information is used to implement responsible gaming policies and improve service quality.

tdjee uses your collected information for the following purposes:

3.1 Account Management and Identity Verification

Personal information is essential for creating, managing, and securing your account. The identity verification process protects your account from unauthorized access and fraud.

3.2 Payment Processing

Financial information is used to process deposit and withdrawal requests through bKash, Nagad, and Rocket. Our goal is to complete withdrawals within 5–30 minutes.

3.3 Customer Support

Our 24/7 support team may access account information to resolve your issues. This access is limited and used solely for support purposes.

3.4 Security and Fraud Prevention

Technical information and transaction history are analyzed to detect unusual transactions or suspicious activity. This maintains a safe environment for all users.

3.5 Responsible Gaming

By analyzing gaming activity data, we provide you with responsible gaming tools and the ability to set limits. If an unusual gaming pattern is detected, our team may reach out to you.

3.6 Service Improvement

We improve the platform experience by analyzing overall user behavior. This analysis is typically conducted in anonymous or aggregated form.

tdjee does not sell, rent, or commercially provide your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Payment Processors

Mobile financial service providers such as bKash, Nagad, and Rocket receive the information needed to complete transactions. This sharing is limited to the minimum information necessary to process the transaction.

4.2 Technology and Service Partners

Technology partners that assist in operating our platform (such as game providers and server providers) may access limited information. These partners are contractually bound to maintain the confidentiality of that information.

4.3 Legal Obligations

We may be required to provide information to comply with court orders, legitimate requests from law enforcement agencies, or applicable legal requirements. In such cases, we provide only the minimum information necessary.

4.4 Business Transfers

In the event of a future business merger, acquisition, or asset transfer, user information may form part of the transferred assets. In such circumstances, we will notify users in advance.

Cookies are small text files stored on your device that help improve the functionality of our Services. tdjee uses the following types of cookies:

5.1 Essential Cookies

These cookies are essential for the basic functionality of the platform. They include maintaining your login session, security verification, and the ability to submit forms. Without these cookies, the platform will not function properly.

5.2 Analytical Cookies

We use analytical cookies to analyze anonymous user behavior. This information helps us understand which parts of the platform are used most and how to improve them.

5.3 Functional Cookies

Functional cookies are used to remember your preferences and settings, such as language preferences and display settings.

5.4 Cookie Controls

Cookies can be controlled or deleted through your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.

tdjee maintains both technical and organizational security measures to keep your personal and financial information secure.

6.1 Encryption

All data transfers are secured using SSL/TLS encryption technology. Sensitive information stored in the database (such as passwords) is kept in encrypted form.

6.2 Access Controls

Only authorized staff are granted limited access to user information for necessary work purposes. All access is logged and reviewed periodically.

6.3 Security Testing

Regular security audits and vulnerability assessments are conducted to ensure the security of our systems.

6.4 Acknowledgment of Limitations

It is not possible to make data transfers over the internet completely secure. We make every effort to do so, but we cannot guarantee 100% security. In the event of a security breach, we will take swift action and notify affected users.

tdjee retains your personal information only for as long as is necessary for the Services provided or required to meet legal obligations.

7.1 Active Accounts

Your profile information and activity records are retained for as long as your account remains active.

7.2 After Account Closure

Even after an account is closed, records of financial transactions, identity verification information, and account activity history are retained for a specified period. This is necessary for compliance with financial regulations and fraud investigations.

7.3 Data Deletion

After the legal retention period has expired, or upon your specific request (where legally possible), your personal information will be securely deleted or anonymized.

As a tdjee user, you may exercise the following rights regarding your personal information:

8.1 Right to Access Information

You may contact our support team to request a copy of the information we hold about you.

8.2 Right to Correct Information

If any information in your account is incorrect or incomplete, you may request a correction.

8.3 Right to Delete Information

In certain circumstances, you may request the deletion of your personal information. However, information that must be retained to meet legal obligations or for legitimate business purposes may not be possible to delete.

8.4 Right to Object to Processing

You may object to the processing of your data for specific purposes, particularly in the case of direct marketing.

8.5 How to Exercise Your Rights

To exercise any of the above rights, please contact our support team via live chat or email. We will review your request accordingly.

tdjee's services are only for individuals aged 21 or older. We do not knowingly collect personal information from anyone under the age of 21.

An age verification process is followed during account registration. If we find that a minor has created an account using false information, that account will be closed immediately and all associated data will be deleted.

If you believe a minor has created an account on our platform, please notify our support team immediately.

tdjee may update this privacy policy from time to time. The policy may change due to changes in services, legal requirements, or improvements in data protection.

For significant changes, we will post a notice on the platform or inform you via your registered email. The "Last Updated" date of the updated policy will be noted at the top of the page.

Continuing to use the platform after changes are made will be considered your acceptance of the updated policy. If you disagree with any change, you may close your account.